Legal
Privacy Policy
How we handle information when you book installs or browse kasa-quick.lol.
1. Who we are
Kasa Quick provides furniture installation services in Egypt. This policy explains what personal data we process when you use our website, call us, or book a visit.
2. Data we collect
- Booking details: name, phone, email, address or district, floor access notes, and descriptions of furniture to install.
- Photos you send: images of rooms or packaging used only to prepare quotes and installs.
- Communication records: emails and call notes needed to schedule crews.
- Technical data: cookie preferences and basic server logs (IP truncated where feasible, browser type, pages visited) for security and site reliability.
3. Why we use data
- To respond to enquiries and schedule installation visits.
- To issue invoices and keep service records for warranties.
- To improve our website when you accept optional analytics cookies.
- To comply with Egyptian legal obligations where applicable.
4. Legal bases
We process booking data because it is necessary to perform a contract or take steps at your request before a contract. Marketing messages (if any) are sent only with consent or soft opt-in where permitted; you can opt out anytime via [email protected].
5. Sharing
We do not sell personal data. We may share limited details with payment processors, accountants, or subcontracted installers solely to complete your job. Hosting providers for kasa-quick.lol may process technical logs under our instructions.
6. Retention
Enquiry messages without a booking are typically deleted within 12 months. Completed job records are kept up to 5 years for warranty and accounting. Cookie consent choices are stored in your browser until cleared.
7. Security
Access to booking inboxes is limited to staff who need it. Devices used on site do not store client photos longer than needed for the job.
8. Your choices
You may request access, correction, or deletion of personal data we hold, subject to legal retention needs. Contact [email protected] or write to our Moawya Street address. You may also lodge a complaint with the competent Egyptian authority if you believe your rights were infringed.
9. Children
Our services are aimed at adults booking installations. We do not knowingly collect data from children online.
10. Updates
We may revise this policy. The effective date above will change when we do. Continued use of the site after updates means you have read the revised version.